· Orders placed on ChloëYves.com can only be shipped within the United States and Puerto Rico.
· Currently, we do not offer international shipping.
Free U.S. Shipping on orders over $200. All orders shipping in 2-5 weeks. Due to Covid, there may be unanticipated delays.
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· Orders placed on ChloëYves.com can only be shipped within the United States and Puerto Rico.
· Currently, we do not offer international shipping.
. Orders to ship within 2-5 weeks.
· Free Shipping and handling for purchases over $200 within 2-5 business days after shipping.
· USPS Flat Rate (Domestic U.S. and Puerto Rico) $8.50 within 2-5 business days.
· We do not allow shipments to P.O. boxes. Billingaddresses may contain a P.O. Box. We also do not allow shipments to APO/FPO/DPO or freight forwarding address locations.
· For orders over $600, a signature is required at the time of delivery.
· Registered customers, please SIGN IN to access your order status and history.
· Non-registered customers can check the status of online orders by visiting our Track Your Order page and entering their order number, email and billing zip code.
Because we are a micro sized staff collective, Chloë Yves does not offer repair or custom services at this time.
Chloë Yves is handcrafted in Los Angeles, California.
· Custom designs are reserved for private trunk shows (terms apply), philanthropic and fundraising events.
. Custom designs require a minimum order of $2500.
· Invitation only - made available to select customers. Customers will be contacted if/when invited.
· Returns or exchanges must be accompanied by a sales receipt and received unaltered, unworn and in saleable condition.
· Used merchandise will not be accepted for a refund or exchange.
· Personalized and custom designs, as well as items from the EVA Signature collection, are final sale.
· After you have shipped back your return, please allow 2-3 weeks for its processing.
· All Custom, limited-edition and one-of-a-kind items.
· Final Sale or limited promotional items.
· Worn Items or Items damaged due to normal wear and tear.
Please visit the Sizing page.
Chloë Yves curated designs are understated with just enough splendor to leave a mark. We pride ourselves on material and gemstone selection processes.
· We take great care to ensure our material are complimented with quality, uniquness and a timeless aesthetic.
· Fair pricing based on labor and materials.
Yes, we offer digital gift cards. Please visit the Gift Card page.