Caring for your jewelry is essential to prolonging the radiance of your Chloë Yves items. We want to ensure your accessory retains its luster for years to come, please follow these care instructions for the metals, gemstones and unique materials used in your piece. Crystals, gemstones and other minerals vary in hardness, delicacy, unique textures, shapes and color, therefore great care is suggested.  For example, hard gems such as diamonds and sapphires are difficult to chip or break, however rose quartz, tourmaline, garnet, amethyst are considered softer elements and can chip or fade in aggressive environments, such as extreme exercise or swimming. For added protection, store your items in the Chloë Yves pouch that is included with your purchase.  

FOR NON-PRECIOUS METALS

The plating properties are protected with an anti-tarnish barrier for added protection. We've also included an anti-tarnish tab with your purchase. The non-toxic, anti-tarnish tab may protect your Chloë Yves jewelry against tarnish for up to 12 months. The tab will absorb tarnish-causing elements without emitting damaging gases or leaving deposits on the jewelry and will change color when it's time for replacement. 

How does the anti-tarnish strip work?

Anti-tarnish strips are a technology for anti-corrosion/anti-tarnish that reacts with and permanently neutralizes the gases that cause unsightly tarnish. Store your semi, premium and other metal jewelry in our Chloë Yves pouch.

Although they are protected, we suggest storing all metal styles with the provided anti-tarnishing strip inside the complimentary Chloë Yves pouch provided when not in use.

FOR PRECIOUS METALS

We recommend that you have your premium metal jewelry cleaned by a professional once a year.

Natural semi-precious gemstones can be fragile. Take care to preserve your gems by gently cleaning with the Chloe Yves cloth provided. Do not use tissue or paper towels to clean your gemstones as they can cause scratching on some stones. Stones should be wiped with a soft cloth and mild soap & water if necessary.

Black rhodium is a rare type of platinum that’s often plated over silver and gold to create a darker hue. Like any plated finish, it will fade over time and with wear, especially in a design’s elevated areas and sections that come into contact with your skin.  

CARE TIPS |

· Salt, chlorine and other solutions can damage this finish, please remove your jewelry before bathing, swimming or washing your hands. 

Bronze is an alloy made predominantly from copper. Some people may have a reaction to the metal since oxygen, skin oils and copper can mix to produce copper carbonate, which could slightly discolor the skin. This is harmless and can be easily washed off with soap and water. However, people with particularly sensitive skin may not be able to wear copper and bronze. 

CARE TIPS | 

· Remove your jewelry at night. Avoid wearing during exercise or excessive sweating. 

· Apply lotions before wearing. 

· Regularly clean bronze jewelry with a polishing cloth. 

Crystalline gemstones such as diamonds, amethyst, blue topaz, citrine or peridot may appear dull with oils and lotions contact.   

CARE TIPS |

· To clean your jewelry, soak it in a bowl of water with a small amount of mild dish soap, remove dirt around and behind the stone using a soft-bristle toothbrush. Gently dry with provided a soft microfiber cloth.

· For diamonds, rubies or sapphires set in gold or platinum, rinse the jewelry with a drop of ammonia added to water. Use caution or allow a professional to clean.

· Do not use ammonia on other gemstones or sterling silver since it can discolor and damage these materials. 

Gold is naturally tarnish resistant, but can lose their luster over time. To maintain their shine, routinely wipe your jewelry with a polishing cloth.

CARE TIPS |

· To clean your jewelry, soak it in warm water with a little diluted dish soap and use a soft-bristle baby toothbrush to remove any dirt.

· After cleaning, ensure the items are thoroughly dry by patting them with paper towels.

· Please do not use any abrasive cleaners. Some at-home jewelry cleaners, steamers or ultrasonic machines can also do more harm than good. 

CARE TIPS |

· To clean leather use a damp sponge, cold water and mild soap. Wipe off excess moisture. 

· Use a leather cleaner and conditioner to maintain luster.

· Do not submerge leather in water. 

· Allow the leather to dry completely before storing in the supplied pouch. 

Example: Black, green or grey gemstones—the combination of amethyst, citrine or crystal with hematite.

CARE TIPS  |

· To maintain their beauty, do not clean them with silver polish, steam or ultrasonic machines.

· To remove dirt, wipe with the polishing cloth.

· Avoid exposing the gemstones to heat.

Jewelry set with opaque gemstones such as opals, rose quartz, coral and lapis lazuli can collect dirt, especially if worn often

CARE TIPS |

· Never use an ultrasonic cleaner or cleaning chemicals such as bleach or ammonia on opaque gemstones.

· Opaque gemstones should only be wiped clean with a damp cloth.

· Avoid contact with hair sprays, lotions or perfumes since the chemicals can be absorbed over time and cause discoloration.

· Please remove jewelry before exercising, gardening or engaging in intense physical activity.

CARE TIPS |

Pearls benefit from daily wear - however, care must be taken not to expose them to perspiration or cosmetics. If you need to clean your pearls, simply wipe them with a soft cloth. Friction with hard materials can cause abrasions on the surface of a pearl, so make sure to store it separately from other jewelry items.

· The best way to maintain your pearls’ luster is to wear them often. The body’s natural oils help to retain their beauty. We suggest not layering pearl jewelry with other jewelry as they can become scratched or damaged.

· Please keep your pearls away from ammonia, chlorine, salt water, vinegar, dirt, perfumes, or cosmetics. 

· Gently wipe pearls with a slightly damp cloth after wearing them. 

· Never wash pearls with an ultrasonic cleaner. 

· Wash your pearls periodically with mild soap and a soft cloth. Rinse them in clean water and wrap them with a thin, damp cotton towel to dry them. 

· Pearls require humidity. When storing them, make sure the environment is not too dry or they may crack. 

· Pearl strands should be restrung every two years if worn regularly or when the string becomes dirty. 

CARE TIPS |

· Clean stainless steel and darkened stainless steel with warm water and mild soap. Dry with a clean towel.

All sterling silver products can be identified by locating a stamp with the sterling silver '925' mark. 

CARE TIPS |

Tarnishing is a natural reaction when sterling silver is in the presence of salt water, air pollutants or everyday items that contain sulfur, such as leather, rubber and chlorine. To remove any tarnish, we recommend routinely wiping your sterling silver jewelry with a polishing cloth.

Remove heavy tarnish with warm water, mild soap and a clean, soft cotton or flannel cloth, a special sterling silver cleaning cloth or a very soft-bristle brush like a baby toothbrush.
Silver polish or dip-style cleaning solutions are not recommended.

CARE TIPS |

· Please keep your turquoise design away from perfumes, household cleaners, chlorine (remove jewelry before swimming in chlorinated pools) or cosmetics as the chemicals in these items can affect the quality and appearance of your jewelry.

· Since turquoise is a softer stone, avoid impact with hard surfaces and wear your piece with care.

Note from the founder |

"I have recently taken steps to research how crystals and gemstones are being mined. It is our goal to purchase from miners and vendors who honor sustainable and economical fair practices." 

~ Stephanie